Written by Mike Wood on 16th March 2020
Last Updated on Saturday 21st March 2020
WE HAVE UPDATED OUR CANCELLATION POLICY
Following the goverments directive on Friday 20th March, Our hotel is sadly closed for business however we are available for you on limited resources via email and telephopne to assist you with any future bookinsg or events.
Existing bedroom reservations that are scheduled for arrival before 31st March, 2020 can be changed at no charge up to 24 hours before your scheduled arrival and rebooked up until 31st October 2020. Should the new dates for bedroom reservations be at a different price point, you will be asked to pay the difference.
If you booked through another travel agent, please contact them for assistance.
New bedroom reservations that are booked between today and 31st March, 2020 for any future arrival date, can be changed at no charge up to 24 hours before your scheduled arrival.
All pre paid bookings can now be postponed up to 24-hours prior to arrival and can be re-booked up until 31 October 2020, subject to availability. No refunds are available. Should the new dates for these reservations be at a different price point, you will be asked to pay the difference.
Any bookings made for our Special Events, Private Dining can be postponed until 31st October 2020. Any deposits paid are Non Refundable with the balance of any fully paid tickets or menus will be held by Hempstead House for your future rebooking.
To change your reservation please call 01795 428020 (OPT1) or email firstname.lastname@example.org