Important Info

Medical

At AquaManda, all treatments are booked subject to medical status, which must be disclosed upon booking to ensure that you receive the best treatment possible.

If you have a medical condition and would like to discuss the options available to you, our staff are happy to offer guidance and assistance. Suitability of treatments will be reconfirmed upon arrival at AquaManda following a consultation.

On occasions there may be a contraindication you have which may result in the therapist being unable to perform your chosen treatment. In this case, if appropriate, your therapist will offer an alternative. If it is not possible to perform any treatments, no charge will be due.

At Aquamanda we can perform any treatment on a client who has been in remission for 2 years or more, if they have been in remission for over one year, we can perform the reviver facial or prescriptive facial only (No Massage). However if the client wishes to have a treatment before the 2 year mark that isn’t nails or waxing we MUST receive a written doctors note.

When booking in for treatments during pregnancy you must be 14 weeks or more. If you are pregnant some treatments may not be suitable. Please consult the list featured for selected contraindications to our treatments.

We ask that you please arrive 15 minutes before your appointment is due in order that you can relax prior to your treatment.

Courses of Treatments

Courses are available for all our face and body treatments. We recommend a course of 6 for maximum effectiveness. Course of 6 – buy 5 get one free.

Booking Information

Pre-payment is required for all treatments along with your contact details. Please note of our cancellation policy below.

Children

Unfortunately no children under the age of 16 are permitted to use the Spa facilities. If you are booked to have treatments, please ensure that you have made suitable arrangements for their care.

Cancellations

We appreciate that juggling busy family and work schedules can be difficult at times and ill health can cause cancellations.

Please note that treatment appointments may be cancelled and re-booked (subject to availability) at a time to suit up to 24 hours prior to your appointment and up to 2 working days for Spa Days. Unfortunately if bookings are cancelled after these times a 100% cancellation fee will be due.

All Spa Day packages and treatments are non-refundable.